The 6-Step Framework
Facilitating a thorough identification of risks and challenges, and personalised development of targeted solutions, our service model offers complete flexibility whilst maintaining a streamlined workflow. The client retains full control with the option to cease the process at any point in-between stages, no strings attached. Click each step's icon or scroll down below to find out more.
Step 1: Initial Look-See
A half-day high level survey of the business. Provided free of charge with no obligation to take things further.
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This step involves the 7C Consociation team conducting a half-day assessment of the business based on an initial survey and interviews with key members of the business' leadership team. It also serves as a semi-formal introduction to 7C Consociation and is the first step in developing a relationship and shared understanding between us and the client.
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At the end of this step, we will produce an initial assessment of the client business, identifying potential inhibitors and risks to the business, especially in respect to its goals and objectives.
This step is provided free of charge with no obligation for the client business to proceed any further with 7C Consociation.
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If following our initial assessment, the client would like to continue receiving 7C Consociation's services, we would proceed to Step 2: Agree Objectives.
Step 2: Agree Objectives
A more in-depth review of the business' processes and model. An agreed one-off fee for 3-4 days of engagement.
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In this step, the 7C Consociation team conducts a more in-depth assessment of the client business based on the outcome of the initial assessment conducted in Step 1: The Initial Look-See. This will entail further interviews and discussions with the client business' leadership team to identify what the specific issues that need to be addressed are, as well as what the desired outcomes would be. This can include a review of the business' current strategies, processes, organisational structure, finances, KPIs and any external factors that may be impacting the business.
As a result of this step, a clear synopsis will be formed of the client's present critical risks along with a clear outline of the proposed targeted solutions. Furthermore, optimised client goals and necessary responses will be presented, including details of the specific objectives and processes that would be undertaken to achieve those goals should the client wish to continue receiving the services of 7C Consociation.
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There is no obligation for the client to proceed beyond this step, but should the client choose to receive further engagement from 7C Consociation, a formal and detailed agreement between the client and us would be formed before then moving on to Step 3: Deep Dive.
Step 3: Deep Dive
Assign 7C Consociation consultant(s) with most appropriate real-world experience to undertake a further deep dive to identify and quantify specific issues facing the business.
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In this step, more detailed information is gathered to gain a deeper and more thorough understanding of the previously identified challenges facing the business, as well as the actions required to develop a roadmap towards the agreed objectives.
We at 7C Consociation use appropriate analytical tools to fully uncover root causes and potential barriers to progress that might not be immediately evident to the client business' leadership team. This step can involve observing and monitoring day-to-day business operations as well as interviewing frontline management and employees for feedback and input to gain early buy-in.
At the end of this step, 7C Consociation will present to the client board our findings in the form of a full and thorough presentation detailing the relevant proposals and recommendations. If following the board presentation, the client would like to continue receiving 7C Consociation's input, we would proceed to Step 4: Develop Roadmap.
Step 4: Develop Roadmap
With all key stakeholders, develop a detailed implementation roadmap to address the identified core issues.
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Based on the information and insight gained from the preceding two steps, the 7C Consociation team will facilitate the development of a clear roadmap with the client to achieve the outlined objectives.
We will work alongside the key business stakeholders to devise a detailed Implementation Plan with assigned leads, actions ownership, governance structure and measurable milestones. This will include resource requirements, timelines, risk identification and mitigation, plus progress tracking methodologies using Lean Agile principles and appropriate project management tools.
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Following the approval of the completed Implementation Plan (the roadmap) by the client business board, the client is free to choose whether or not to receive 7C Consociation's continued support and input in the implementation of the roadmap, in which case we would proceed to Step 5: Roll Out.
Step 5: Roll Out
Launch and implement roadmap whilst maintaining continuous and appropriate engagement with all stakeholders, as well as with client branding and communications. All whilst maintaining flexibility and adaptability to any change in requirements or circumstances.
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This step involves the launch and implementation of the roadmap agreed upon with the client in the previous step, with continuous reporting and appropriate course corrections as required.
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The launch will include appropriate communications to all stakeholders to fully and clearly explain the goals and objectives, as well as to provide any coaching and instruction where necessary. The 7C Consociation team will proactively work alongside the client project leads to provide advice and guidance throughout the implementation process, keeping the client in control at all times.
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The progress of the roadmap launch and implementation will be actively monitored, keeping track of project status, costs, risks and milestones, with regular progress updates and necessary decisions and approvals submitted to the client executives in a timely manner.
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This step concludes with a final assessment and review of the results obtained relative to the original objectives. Following this review and satisfactory outcomes for the client, the client can choose to continue receiving 7C Consociation's services in order to form the objective plan on how to maintain their new-found growth in Step 6: Stay on Track.
Step 6: Stay on Track
Establish formal procedures for maintaining progress and to ensure that the new position becomes permanent and the accepted norm for further improvement.
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This final step ensures that achieved objectives and positive outcomes are maintained and built upon through developing a culture of striving for continuous improvement. This can be achieved through establishing formal reviews, KPIs, stress-testing processes, continuity planning and other formal techniques. The specific procedures and tools put in place are chosen and designed with the client and will be tailored specifically to the client business' specific culture, capacities, needs and long-term objectives.
To begin this process, a confirmed and secure 'new norm' is established, followed by analyses, reviews and recommendations for the steps required going forwards.
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Following completion of this step, 7C Consociation can remain engaged with the client on an “as needed” basis providing ongoing advice, support and recommendations based on our combined business wisdom and expertise.
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Having established an enhanced 'new norm' that fulfils their initial objectives, the client can also choose to request another high level survey by 7C Consociation on their 'new norm' by conducting an updated version of Step 1: Initial Look-See, creating a continuous cycle of business improvement that significantly and verifiably enhances through each cycle.